App support

Account and data deletion

Cairn

Account & Data Management

For Cairn: Leave Your Mark

About Your Data

Cairn: Leave Your Mark enables community sharing and account-based features. When you create an account, we securely store your profile information, authentication credentials, and user-generated interactions.

You have full rights to request complete deletion of your account and all associated personal records at any time.

Option 1: In-App Account Deletion (Instant)

The fastest and most direct way to delete your account

You can immediately initiate and complete account deletion directly within the Cairn: Leave Your Mark app:

  • Open the Cairn: Leave Your Mark app on your mobile device.
  • Navigate to your Profile or Settings.
  • Select Account.
  • Tap Delete Account and confirm your choice.

In-app deletion takes effect immediately. Your authentication tokens, profile details, and private data are erased from our active database.

Web Account & Data Deletion Request

Cannot access the app? Email a deletion request to enquire@mycairn.space using the form below. We process requests within 30 days in accordance with Google Play Data Safety policies.

What Data Is Deleted vs. Retained

Permanently Deleted Data

  • Account email & authentication credentials
  • Profile username, display name & bio
  • Drafts, saved bookmarks & private collections
  • Push notification device tokens & IP logs
  • Direct user preferences and local cache

Retention & Anonymization

  • Contributions to existing cairns are anonymized to protect the journey chain for other discoverers without personal attribution.
  • Temporary encrypted server backups (purged within 30 days).
  • Records strictly required by law or fraud prevention.

Need Help with Account or Data?

If you have any questions regarding your data privacy, account deletion, or personal data requests, reach out directly to:

enquire@mycairn.space

Request account deletion by email

Use the email associated with your account. This form opens your email app; send the message there to submit your request. Requests are processed within 30 days.